Sometimes you have pre-planned plans and you are unable to work at a certain day. You can submit an absence reporting before confirming your shift. Simply tab on the shift that you couldn't attend and select whether it's personal or sick leave before reporting it.
I have confirmed the shifts, can I still report for an absence?
Yes, you can still do this even after you have confirmed your shift schedule. However this can only be done if the shift is more than 48 hours away.
Tap "assigned shifts" on your homepage to check your shift schedules.
Tap on the shift that you wish, select the reason, and submit it.